Privacy Policy

Last updated: 22/07/25

At Unscripted Marketing, we are committed to protecting your personal data and respecting your privacy.

This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, work with us, attend our events, or interact with our services.

Who We Are

Unscripted Marketing is a marketing consultancy based in Exeter, Devon, UK. We offer strategy, social media management, workshops, and digital products for small businesses.

If you have any questions, you can contact us at:
Email: hanna@unscriptedmarketing.co.uk

What Information We Collect

We may collect and process the following personal data:

  • Contact Details – Name, email address, phone number.

  • Business Details – Company name, job title, industry.

  • Communication Data – Emails, DMs, WhatsApp messages, call records.

  • Marketing Preferences – Your responses to our newsletters, workshops, or campaigns.

  • Website Usage – IP address, browser type, pages visited (via cookies and analytics tools).

We do not collect sensitive personal data unless you choose to provide it (e.g. accessibility or dietary requirements at events).

How We Use Your Data

We use your data to:

  • Provide our marketing services and support.

  • Respond to your enquiries or requests.

  • Send you newsletters, updates, and promotions (if you opt in).

  • Improve our website and marketing content.

  • Run events, webinars, and community groups.

  • Comply with legal obligations.

We never sell or rent your personal data.

Lawful Basis for Processing

We process your personal data based on:

  • Contract – to deliver our services to you.

  • Consent – where you’ve opted in to receive communications.

  • Legitimate Interest – to grow and run our business fairly and responsibly.

  • Legal Obligation – to comply with relevant UK laws.

How We Store & Protect Your Data

We store your data securely using password-protected systems and cloud-based tools with appropriate encryption (e.g. Google Workspace, Notion, Mailchimp).

We keep your data for as long as necessary to provide our services or meet legal requirements. You can ask us to delete your data at any time.

Sharing Your Data

We may share your data with trusted third-party providers that help us run our business (e.g. email providers, analytics tools, payment processors). These providers are GDPR-compliant.

We will never share your data with anyone else without your explicit permission.

Your Rights Under GDPR

You have the right to:

  • Access the data we hold about you.

  • Correct inaccurate data.

  • Request erasure (‘right to be forgotten’).

  • Object to or restrict processing.

  • Withdraw consent at any time.

  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you're unhappy with how we handle your data.

Cookies

We use cookies to enhance your experience on our website. You can disable cookies via your browser settings if you prefer.

Updates to This Policy

We may update this policy from time to time. The most current version will always be available on our website.

Contact Us

If you have any questions about this policy or your personal data, please contact:
hanna@unscriptedmarketing.co.uk